At Mocko, we know your personal information matters, and we’re committed to handling it responsibly. This Privacy Policy explains how we collect, use, and protect your data whenever you visit or shop with us at https://mocko.shop/.

By continuing to browse or use our site, you’re agreeing to the practices laid out below.

1. Information We Collect


When you visit our site, some technical information is picked up automatically — things like your browser type, IP address, time zone, and cookies stored on your device.

If you go ahead and place an order, we also collect the details required to complete it: your name, billing and shipping address, email, and phone number.

2. Cookies


Cookies allow our site to function properly and make your shopping experience smoother. We use a few types:

  • Essential cookies, needed for things like checkout and logging into your account
  • Analytics cookies, which show us how people are using the site
  • Marketing cookies, used to track advertising and campaigns
  • Functionality cookies, which remember your settings for future visits
  • You can manage or turn off cookies anytime through your browser, though some features — including checkout — may not work as well without them.

3. How We Use Your Information


Your data helps us process and deliver your orders, handle customer support requests, catch and prevent fraud, keep improving the site, and — if you’ve signed up for it — send you occasional marketing emails. You can opt out of those emails at any time.

4. Legal Basis for Processing (EEA Customers)


For customers in the European Economic Area, we process your personal data based on your consent, the necessity of fulfilling a contract with you, our legal obligations, and legitimate business interests.

5. How We Keep Your Data Safe


We apply reasonable, industry-standard security measures, including SSL encryption throughout our site, to protect your information.

Any payments made on our site go through secure, encrypted payment gateways. We never store your full card details on our own servers.

6. Who We Share Your Information With


We share limited data with trusted third parties who help us run our business — such as payment processors and analytics providers. We may also share information when the law requires it or to protect our rights and interests.

7. Do Not Track Signals


Our site currently doesn’t respond to “Do Not Track” browser signals, since there isn’t yet a consistent industry standard for how to handle them.

8. How Long We Retain Your Data


We keep order and account information for as long as it’s needed for our business records, unless you ask us to delete it sooner.

9. Your Privacy Rights


If you live in the EEA or New York, you have the right to access the personal data we hold about you, ask for corrections or deletion, request a copy of your data, withdraw consent, or object to how we process it. To use any of these rights, reach out to us using the contact details below.

10. Children’s Privacy


Our site isn’t meant for children, and we don’t knowingly collect personal data from anyone under 13. If you think a child has shared their information with us, please contact us so we can take care of it.

11. Changes to This Policy


We may update this Privacy Policy from time to time to reflect changes in how we operate or in legal requirements. Any updates will be posted here, so it’s worth checking back occasionally.

12. Contact Us


Got questions about this policy or how we handle your information? We’re happy to help.

  • Business Name: Mocko
  • Business Hours: Monday to Friday, 9:00 AM – 5:00 PM
  • Customer Support: Email, response within 24 hours
  • Email: support@mocko.shop
  • Phone: +1 (201) 618-2122
  • Address: 290 W 4th St, New York, NY 10014, USA